FAQ

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General

Do You Service Other Animals?

Most of our services are aimed towards our canine friends, however we do provide Drop In's and Transportation for other furry friends and cute critters! In special cases, we have been able to help with Bunny, Equine, and Feline Grooming- inquire with your request!

Where Can I Find Your Policies?

Glad you asked! Press the button below for more information:

What Forms Of Payment Are Accepted?

Cash is accepted with no fee. Mobile Pay, including Credit/Debit and Venmo are accepted with fee.

Checks are not accepted.

Membership FAQ

Can I Pause My Legacy Membership?

If you need to pause your services, you can keep your Legacy Membership active with a small monthly Maintenance Hold. When you're ready to resume recurring services, your Maintenance Hold ends and your Legacy Membership continues as usual.

Does Rescheduling Interfere With My Legacy Membership?

Rescheduling your grooming appointment or switching your walk date does not interfere with your Legacy Membership as long as the reschedule is within the same month. If you need a longer amount of time for your reschedule, you must ask for a Legacy Membership Maintenance Hold when rescheduling.

How Does The Referral Rewards Program Work?

As a Legacy Member, when you refer someone to us- upon their first completed service, you will receive $ off of your next service.

BodyWork FAQ

Is Massage Right For Every Dog?

I work on dogs of all breeds and sizes- working dogs and seniors are the most beneficiaries of massage, however it's beneficial for almost all of our furry friends!

Massage Bodywork is not ideal for overly anxious pets, dogs with aggression issues, and dogs with certain pre-existing medical conditions.

If you have concerns about whether this service might be counter-productive for your pet, please schedule a free Wellness Consultation and we can go over options.

Can I Learn To Massage My Dog Myself?

Absolutely! I offer 1-on-1 classes, as well workshops where you can learn different modalities, practice on your pet, and learn about your pets anatomy!

Can I Stay With My Dog During Service?

Due to the nature of this service, it is best there are no distractions to ensure your pet can be as relaxed as possible.